Insured Interest

Insurance is optional. Insurance for all goods and merchandise is the responsibility of the shipper/client. Load Runners SA carries a Goods In Transit contingency liability cover of R500,000.00 per load however this GIT insurance only covers instances of Hijackings, Accidents, Civil unrest claims and extreme cases of negligence on the transporters behalf. The client is required to obtain their own goods in transit to cover damages in transit. We cannot be held liable for goods which have not been sufficiently packaged. Our drivers sign for packaged goods and do not check the contents of the goods being transported. Should the recipient claim shortage of goods whilst having received the goods in good order with no visible exterior damages we will assume that the cargo was not packed according to its packing list at the collection point. In addition, should any goods be noted missing it must be done in front of the delivery driver and details of the shortage must be endorsed on the waybill before the driver leaves the recipients address. Unless the correct procedure is followed we cannot claim from our insurers.


Limitation Of Liability

Our maximum limit of liability for loss or damage is R10,000.00 per consignment. For this cover we charge a R10,00 per consignment insurance administration fee. Should your documents or goods exceed this value, you are recommended to obtain insurance cover for the full value of the transported goods. Insurance cover can be obtained by contacting our offices in writing at alternatively click on our insurers link & B-Sure Insurance Brokers will be happy to assist you directly.


Insurance Premiums

As per the FAIS and FICA acts Load Runners SA is not allowed to collect premiums, however with our long-standing relationships with our insurer, we have a great reputation and will refer our clients with confidence for very competitive rates and excellent cover.


Service Levels

Please be sure to clearly mark the appropriate service required on the Load Runners SA waybill, in the instance where a service is not clearly marked  Load Runners SA will use the Economy option when delivering.


Debtors Insurance

As good Corporate Governance and as protection for all our clients, Load Runners SA underwrites all our Debtors with Euler Hermes Credit Insurers. This ensures that no other bad debt influences your shipments with Load Runners SA. Please be advised that you will be notified of your credit limit and terms as soon as your account application has been approved.


Ancillary Services

Tariffs are normally designed to suit the individual requirements of each specific Customer. Our standard tariff does not cover ancillary services, which are not specifically quoted for. Should any services be required beyond the scope of this proposal, they will be rated in accordance with the ruling Load Runners SA Tariff in operation at the time that the service is rendered. Should the client require Load Runners SA to perform the Ancillary services on a regular basis, an addendum to the specific requirement will be provided.